Shareware
Software that is distributed at no cost that can be used for free for a specific period of time or under certain circumstances to allow evaluation.

Shopping cart
Software that keeps track of items a visitor picks to buy from your site until they proceed to the "checkout".

SLA (Service Level Agreement)
Used in many merchant/institution and merchant/consumer transactions to define the boundaries of what the service is committed to deliver and under what circumstances.

SSL (Secure Socket Layer)
A secure protocol that ensures the integrity of information that is transmitted via this means.

Uptime
The amount of time a web site is available. The industry benchmark at this point in time for availability is 99.99%.

SOHO
Stands for Small Office/Home Office and refers to a specific group of people who work from home or very small companies.

Turnkey
Refers to an application that with very few adjustments is ready for use, such as a remotely hosted shopping cart service.

User session
Each visit to a web site by one person. The session is usually "ended" when all pages have been closed or after a specific time of inactivity.

Vortals (vertical industry portals)
Online resources that are gateways to specific industry related information.

WYSIWYG
What You See Is What You Get. An application that displays how the resulting page will look as it is being developed by the user in which the screen displays what the end result will look like, while the document is being created or modified.

Michael Bloch
Taming the Beast
http://www.tamingthebeast.net
Tutorials, web content, tools and software.
Web Marketing, Internet Development & Ecommerce Resources

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